Latvia Lotus User Group (www.vlaad.lv)

IBM Confirmed that latest iOS Verse 9.4 client has multiple issues

Vladislav Tatarincev  29 June 2017 09:25:25
We been waiting for long time new Verse release. After users started to upgrade to new iOS Verse client, our support team received multiple complains from customer, including Grayed out option to sync ALL MAILS, client
In all cases issue was resolved by removing and reinstalling Verse App. solution is ok for small company, may be time consuming for large companies.

Lets hope IBM will fix this, and next version upgrades will be more seamless




LO92596: IOS IBM VERSE HAS ISSUES FOLLOWING UPGRADE FROM PRE-9.4 RELEASE TO 9.4 OR LATER RELEASE.
APAR status
OPEN
Error description
Customer reports seeing multiple issues following an upgrade
from iOS Verse 9.3.10 to 9.4.
1) The Days To Sync is defaulting to Unlimited after the
upgrade when it was set to some other value prior
2) Duplicate mail folders are syncing down
3) The Actions tab is not visible in the tab bar controller at
the bottom of the screen
Local fix
Remove any existing iOS Verse app, then install the latest
Verse app from the App Store. Doing this fresh install will
work around these issues.

https://www-304.ibm.com/support/entdocview.wss?uid=swg1LO92596
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