403 error on Traveler server for one device.

Vladislav Tatarincev  13 October 2011 19:14:37

I had strange problem on one customer site, one user had iPhone and iPad, and iPad was unable to connect, while iphone was ok.
in webserver logs, iPAD showed 403 error (now allowed even authenticated).

Lotustraveler.nsf had only one record, of iPhone. hm... strange...

I know that Traveler uses CloudScape (small db) for keeping all user data, somehow it become out of sync with lotustraveler.nsf
several restarts has not synched lotustraveler.nsf and cloudScape db.

issue was fixed by this command.
tell traveler security flagsRemove all ApplDN6G8BUXXXX CN=Vlaad/O=CYONE

where ApplDN is Apple identifier, you can find under Genereal ->About
for Nokia it will be IMEI code...

hope this post can save time to someone. :)

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